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    Clinic Returns Policy

    RETURNS 

    All Sales Final. We only refund goods if they are defective or damaged or do not fit properly.

    In circumstances where you consider a product defective or damaged, please contact us at 306-955-9555 within 48 hours of receipt of order with details of the products and defect/damage.

     

    ALL ITEMS MUST BE RETURNED IN THE ORIGINAL PACKAGING IN SALEABLE CONDITION TO BE CONSIDERED FOR REFUND. IF NOT IN THE ORIGINAL PACKAGING, THE ITEM WILL NOT BE REFUNDED!

     

    All Veterinary Diet Products are 100% Guaranteed by our partner food companies and CAN only be returned for the following reasons:

    Palatability - Pet will not eat or does not like the taste of the food.

    Quality - If there is a problem with quality of the product.

    Safety – If a bag or can has a broken seal which has compromised the integrity of the food.

     

    All inquiries regarding returns can be directed to 8th Street Pets & Vets at 306-955-9555.